PRIVACY POLICY

At Braonan Workshop, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website [www.braonanworkshop.com], use our services, or purchase products from us.

Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, postal address, phone number, billing information, and payment details.

  • Account Information: If you create an account, we may collect login details, preferences, and order history.

  • Transaction Information: Information regarding the products you purchase and payment details.

  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.

  • Usage Data: Information about how you use our website and services, including pages visited and products viewed.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To provide and manage our services: We use your personal data to process orders, deliver products, and provide customer support.

  • To improve your experience: We may use data to personalize your shopping experience and improve our website.

  • To communicate with you: We may use your contact information to send order updates, promotions, or important information about your account or our products.

  • For marketing purposes: We may send you promotional content via email if you have opted in to receive marketing communications from us.

  • To comply with legal obligations: We may process your data where necessary to comply with applicable laws and regulations.

3. Lawful Basis for Processing

We process your personal data based on the following lawful grounds:

  • Consent: Where you have provided consent to receive marketing emails or use specific services.

  • Contractual Necessity: To fulfil our contract with you (e.g., processing orders and delivering products).

  • Legitimate Interests: To enhance our services and products and maintain the security of our website.

  • Legal Obligation: To comply with legal requirements.

4. Data Sharing and Third-Party Providers

We do not sell or rent your personal data to third parties. However, we may share your data with trusted third-party providers for the following purposes:

  • Payment Processing: To complete transactions securely.

  • Shipping and Delivery: To deliver products to your specified address.

  • Marketing and Analytics: To help us improve our website and tailor marketing campaigns.

We ensure that these third-party providers comply with all data protection regulations and handle your personal information securely.

5. Data Retention

We will retain your personal data only for as long as necessary for the purposes outlined in this Privacy Policy or to comply with legal obligations. If you delete your account, we will retain only the data necessary for legal, accounting, or tax purposes.

6. Your Rights

Under data protection laws, you have certain rights regarding your personal data, including:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.

  • Right to Rectification: You have the right to correct any inaccuracies in your personal data.

  • Right to Erasure: You can request that we delete your personal data, subject to certain exceptions.

  • Right to Restrict Processing: You can request that we limit the processing of your personal data in certain situations.

  • Right to Data Portability: You can request that we transfer your personal data to another organization or to you in a structured, commonly used format.

  • Right to Object: You can object to the processing of your personal data for direct marketing purposes.

To exercise any of these rights, please contact us at [insert email address].

7. Security of Your Information

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction.

8. Cookies

Our website uses cookies to enhance your experience and provide personalized content. You can adjust your browser settings to block or delete cookies, but doing so may affect the functionality of our website.

For more information about the cookies we use, please refer to our Cookie Policy.

9. International Transfers of Data

We may transfer your personal data outside the UK to third-party providers. In such cases, we ensure that appropriate safeguards are in place to protect your data, including the use of standard contractual clauses approved by the UK government.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the updated policy will be effective as of the date of posting.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Braonan Workshop
Email: braonanworkshop@gmail.com